Alternative Dispute
Resolution (ADR)
Taking the Stress Out of Tax Disputes with ADR
When negotiations with HMRC reach a dead end, you don’t have to face the uncertainty of formal litigation alone. At My Tax Consultants, our Alternative Dispute Resolution (ADR) services provide a smarter, faster way to settle disputes, saving you time, cost, and anxiety. Let us help you find clarity, agreement, and peace of mind.

What Is Alternative Dispute Resolution?
Alternative Dispute Resolution (ADR) is a structured mediation process that aims to settle tax disputes between you and HMRC without the need for a First-Tier Tax Tribunal. An independent facilitator, who has no prior involvement in your case, helps both sides communicate more effectively, identify the key issues, and work towards a mutual agreement.
Instead of enduring the uncertainty, cost, and stress of a formal tribunal, ADR gives you the opportunity to find a practical and often quicker solution — while retaining control over the outcome.
When Should You Consider ADR?
You can apply for ADR if your negotiations with HMRC have reached a standstill or if complex misunderstandings are preventing progress. It is often a valuable route when:
- Communication with HMRC has broken down
- There are factual misunderstandings or unclear technical issues
- You want to avoid the formality and risks of a tribunal hearing
- A fresh perspective could help move discussions forward
Applying for ADR does not take away your right to appeal. If a resolution cannot be reached, you can still proceed to the First-Tier (Tax) Tribunal.

How Does ADR Work?
Navigating disputes with HMRC shouldn’t feel overwhelming or uncertain. Our Alternative Dispute Resolution (ADR) service is designed to bring expert guidance at every step. Here’s how we support you through the process:
- Initial Assessment and Case Review
We begin with a detailed consultation to understand the nature of your dispute. Our experienced tax specialists will assess whether ADR is the right approach for your situation and discuss potential outcomes with you. We take the time to listen carefully — because every case is different, and so is every solution. - Preparing Your ADR Application
Should ADR be a suitable path, we will prepare a strong, well-documented application on your behalf. This includes gathering relevant evidence, structuring your arguments clearly, and ensuring that the submission meets HMRC’s ADR requirements. We focus on framing your position strategically to encourage productive discussions from the outset. - Strategy and Planning
Preparation is key. We will work with you to develop a clear negotiation strategy, identifying the key points of dispute, possible resolutions, and your bottom lines. Our goal is not just to respond but to lead the discussions with focus, confidence, and flexibility. - Mediation Meetings and Dialogue Facilitation
During the ADR process, a trained mediator — independent of the dispute — will facilitate conversations between you, HMRC, and our advisors. Our team will be right by your side, representing your interests, helping to guide discussions, and ensuring that your voice is heard at every stage. Where needed, we help reframe issues, untangle misunderstandings, and build common ground. - Resolution and Follow-Up
If a successful resolution is reached, we’ll help finalise the agreement and ensure that all commitments are documented correctly. In cases where some matters remain unresolved, we will advise you on your next steps — including options for review or tribunal, if necessary. Whatever the outcome, our support doesn’t end until you have full clarity and confidence in your position.

Why Choose My Tax Consultants for ADR?
With extensive hands-on experience handling Alternative Dispute Resolution (ADR) cases, we know exactly how to position your case to secure a favourable outcome. Our team:
- Brings years of combined HMRC dispute expertise
- Has successfully mediated countless cases both with HMRC-appointed and independent mediators
- Works proactively to reduce delays, manage expectations, and protect your interests
- Offers clear, affordable pricing without the hidden costs often associated with larger firms

Take Control of Your Tax Dispute
At My Tax Consultants, we pride ourselves on our straightforward approach. When you trust us with your ADR process, you gain seasoned advocates who are committed to achieving the best resolution for you.