FAQs
Frequently Asked Questions
We know healthcare can raise a lot of questions, especially when you are choosing a new primary care clinic. This page covers the topics patients ask about most often. If you do not see your question here, we are always happy to help directly.
How do I schedule an appointment?
Appointments can be scheduled by phone or online. Some patients prefer to call and speak with staff directly, while others like the convenience of online booking. Both options are available.
If you are unsure which type of visit you need, our team can help guide you.
Do you offer same-day appointments?
Yes, same-day visits may be available depending on the concern and the schedule. These visits are often used for illnesses or issues that need attention sooner.
Calling earlier in the day increases availability.
What should I bring to my appointment?
Please bring a photo ID, your insurance card if applicable, and a list of current medications. If you have prior medical records related to your visit, those can be helpful as well.
Writing down questions ahead of time can also help make the visit more productive.
How long are appointments?
Appointments are scheduled to allow time for discussion and questions. Visits are not rushed, and care is handled with attention to detail.
The exact length depends on the type of visit, but the goal is to make sure concerns are addressed clearly.
What types of care do you provide?
The clinic offers primary care services, including routine visits, chronic condition management, urgent care visits for common illnesses, women’s health services, and physical exams.
Care is focused on prevention, consistency, and clear communication.
Do you provide care for children?
Yes, care is provided for both adults and children. Visits are handled with patience and clear communication to help patients feel comfortable at every age.
Do you accept insurance?
The clinic accepts many major insurance plans, including Medicare, Medicaid, Anthem, and Aetna. Coverage can vary, so we recommend confirming with our office before your visit.
Self-pay options are also available.
What if I am paying out of pocket?
Self-pay visits are welcome. Pricing is shared upfront, so there are no surprises. Many patients choose this option for its simplicity and transparency.
Most in-office blood work is available at a low cost.
Do you offer in-office testing?
Yes, several services are handled directly in the clinic, including blood work, EKG testing, and certain cultures. This helps reduce delays and the need for additional appointments.
Results and next steps are reviewed clearly once available.
How are follow-ups handled?
Follow-up care is based on your needs. Some visits require a return appointment, while others are handled with clear instructions and ongoing monitoring.
Patients are always informed about what comes next.
How can I reach the clinic?
Patients can contact the clinic by phone during business hours. Messages are handled with care, and questions are addressed as clearly as possible.
We aim to make communication straightforward and responsive.
What if I need help deciding whether to come in?
If you are unsure whether your concern requires a visit, our team can help you decide. Sometimes a conversation is enough to guide next steps.
Still Have Questions?
If you did not find your answer here, please reach out. No question is too small when it comes to your health. Our goal is to make care feel clear and approachable from the first interaction.